Custom software · AI that works for your operation

Software your team adopts.

We build AI in to automate and connect your operation, with your data protected. We design and implement alongside your team.

Tell us about your case

24+ years of combined experience in retail, banking, credit and fintech · Before founding Tupla, we led projects at Coppel, BBVA, Whirlpool, MAJA Sportswear

01 — What we do

Five ways to solve what your operation needs.

  1. 01

    Custom systems

    Does your operation need its own tool? We build the system your team uses every day: sales, inventory, invoicing, admissions and approval workflows.

  2. 02

    Integrations and payments

    We connect your system with payment methods and the tools you already use, so information flows without double entry.

  3. 03

    Artificial intelligence

    Sales assistants, automation and computer vision. Critical decisions are always made by a person.

  4. 04

    Product and experience design

    We design alongside the people who will use it, so the system makes sense from day one.

  5. 05

    Evolution and support

    After launch we stay with you: improvements, monitoring and the changes your business needs.

02 — Types of systems

Types of systems we build.

Two phones showing the Escuelas 20/20 app: successful registration screen and school vision-screening form

Escuelas 20/20

A system that digitizes the entire school vision-screening process, end to end. It automates pre-registration, payment, payment reconciliation, results capture and parent notification — a process that used to depend 100% on manual work (reconciling deposit by deposit and sending results one by one) now runs with no human intervention. It brings the specialist's administrative time down to zero and removes the margin for error in delivering results.

  • Custom systems
  • Product design
Vondi payment screen on a laptop

Vondi

A billing and invoicing engine that gives an AI sales assistant the ability to close the full sales cycle within a single conversation: it calculates VAT, generates the payment link and issues the CFDI invoice automatically once payment is confirmed, with no involvement from the business owner. It replaces the typical small-business cycle — quote, wait for the deposit, invoice later — with a charge resolved in real time, with support for recurring payments.

  • Integrations and payments
  • Automation

03 — How we work

Understand. Build. Adopt.

1

Understand

We learn your process and the people who use it. You get a document with what we found and what we recommend building, so you can decide before investing in development.

2

Build

We build the system with deliveries you can see and test along the way.

3

Adopt

We support your team with an adoption plan so the system gets used and delivers results.

04 — Why Tupla

Software delivers results when people adopt it.

We design with the people who will use it

Before building, we ask the people who do the work how they do it today and how it could be better. The system comes from your real operation.

One team, from understanding to adoption

Experience research, quality engineering and change management work together from day one.

Quality and security from the architecture up

Stable, scalable systems with protected information.

People and technology on the same team

Alicia designs from your operation and your customers. Carlos builds with built-in AI and security by design. You talk directly with whoever designs and whoever builds.

05 — Team and track record

Who builds your project.

Two founders with more than a decade designing and building systems in banking, credit, retail and fintech. Today they lead every Tupla project.

Alicia González in a working session with a client

Co-Founder · Strategy and Customer Experience

She designs every system around how your team works and what your customers need.

  • At BBVA she digitized hiring: 70% less paper, 35% lower costs and 53% more efficiency.
  • Founded the Customer Experience area at MAJA Sportswear (100+ stores) and cut exchanges and returns from weeks to days.
  • As Digital Platforms Manager at Guía de Hoy, she led product and development teams.

Change Management Diploma (IPADE) · Certified Product Owner (Scrum Alliance)

MAJA Sportswear · BBVA · Whipple Studio · Guía de Hoy · BanCoppel · ConCrédito · Coppel · Datank · Intellion

She also runs her Customer Experience Consultancy →

Co-Founder · AI Engineer

He builds stable, secure systems with AI applied to real problems.

  • Migrated ConCrédito from legacy systems to an API architecture, the foundation of its 100% digital operation.
  • Integrated AI into operational tools, such as sentiment analysis for convenience stores, and optimized the processing of millions of financial records.
  • Built an international e-commerce platform with millions of transactions per month, with over 90% test coverage on critical processes.

Scrum Master · Product Owner

Julieta · Neoris · ConCrédito · Kordata · Coppel · Whirlpool · Datank · Foly · Intellion · SIR

Alicia and Carlos lead every project. Depending on what's needed, developers and specialists join. You'll know from the start who takes part and in which phase.

06 — Frequently asked questions

Frequently asked questions

What kind of companies do you work with?

Companies and institutions that need a system built for them. We learn your case and tell you frankly whether we can help.

How do we start?

With a conversation to learn your case. When the case calls for it, the first phase is Understand, with its own deliverable so you can decide with information before building.

What do you need from my team?

A responsible person who decides, access to process information, and time from the people who will use the system. With that we plan adoption together.

How much does it cost?

It depends on what your case requires. After we talk, we send a proposal with clear scope, timelines and pricing model.

What rights does my company have over the system?

Your company receives a license to use the system built for it, and the information captured in it remains yours. The exact terms are agreed in writing in the proposal.

How long does a project take?

It depends on scope. Once we know your case we give you clear timelines in the proposal, with deliveries you can see and test along the way.

How do you protect information and handle confidentiality?

We can sign a non-disclosure agreement (NDA) before discussing details. We design with security from the architecture up so your company's information is protected.

Can you improve a system we already have?

Yes. We review what exists and tell you frankly whether it makes sense to evolve, integrate or replace it.

Where do you work from?

We work remotely with companies and institutions in Mexico. If the project calls for it, we meet with you in person.

07 — Contact

Tell us what you need to solve.

  1. 01 You write to us and we get in touch to set up a meeting.
  2. 02 We talk to understand your case.
  3. 03 We present a proposal that confirms what we discussed. You decide the next step.